.card-elev{border:0;border-radius:14px;box-shadow:0 6px 22px rgba(0,0,0,.06)}.form-label{font-weight:600}.sppg-complaint-hero{display:flex;align-items:center;gap:14px;border-radius:16px;padding:18px;background:#fff}.sppg-complaint-hero h1{margin:0 0 .25rem;color:#1f2937;font-size:1.35rem;font-weight:800}.sppg-complaint-hero p{margin:0;color:#475569}.sppg-complaint-icon{width:56px;height:56px;flex:0 0 56px;display:flex;align-items:center;justify-content:center;border-radius:18px;color:#fff;background:linear-gradient(135deg,#023c27,#4ebe86);font-size:26px}.sppg-file-drop{display:flex;align-items:center;gap:12px;width:100%;border:2px dashed #b7d8c7;background:#f8fffb;border-radius:14px;padding:14px;cursor:pointer;transition:.18s ease}.sppg-file-drop:hover{border-color:#4ebe86;background:#f1fff7}.sppg-file-drop small{display:block;color:#6c757d;font-size:.84rem}.sppg-file-icon{width:46px;height:46px;flex:0 0 46px;display:inline-flex;align-items:center;justify-content:center;border-radius:14px;background:#e4f8ed;color:#023c27;font-size:24px}.sppg-file-preview{display:none;flex-direction:column;gap:10px;margin-top:10px;border:1px solid #e2efe8;background:#fff;border-radius:14px;padding:10px}.sppg-file-preview.is-open{display:flex!important}.sppg-file-preview__row{position:relative;display:flex;flex-direction:column;gap:12px;align-items:stretch;width:100%;padding:10px;border:1px solid #edf4f0;border-radius:12px;background:#fbfefc;box-sizing:border-box;overflow:visible}.sppg-file-preview__pdf,.sppg-file-preview__row img{width:100%;min-height:120px;max-height:240px;border-radius:12px}.sppg-file-preview__row img{object-fit:contain;border:1px solid #dbe7e1;background:#f8fafc}.sppg-file-preview__pdf{display:flex;align-items:center;justify-content:center;background:#fee2e2;color:#b91c1c;font-size:30px}.sppg-file-preview__name{color:#1f2937;font-weight:800;word-break:break-word}.sppg-file-preview__meta{color:#64748b;font-size:.84rem}.is-invalid-field{border-color:#dc3545!important;box-shadow:0 0 0 .12rem rgba(220,53,69,.12)!important}@media (max-width:575.98px){.sppg-complaint-hero{align-items:flex-start}.sppg-complaint-hero h1{font-size:1.1rem}}